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Complaint Formal Letter Essay Spm


The Class Monitor,Form 5 Amanah,SMK Kayu Ara Pasong,82010 Pontian,Johore.Encik Juhair bin Jumaat,The Principal,SMK Kayu Ara Pasong,82010 Pontian,Johore.11 OCTOBER 2009Dear Sir,

Unsatisfactory School Canteen

On behalf of the students of 5 Amanah, I would like to lodge a complaint about theschool canteen.2. First and foremost, the food served is not covered and many flies can be seenhovering over the food. This may lead to food poisoning. Moreover, the canteen alsoserves stale food. The ‘nasi lemak’ turns bad by the time the upper forms have theirrecess. Last week, a few of us had diarrhoea after consuming food from the canteen.3. Apart from that, the food is also too expensive. A small plate of fried mee costsRM1.50 and many poor students cannot afford it. Besides that, the canteen serves thesame menu daily. The students are bored with fried rice and fried mee every day.4. Another complaint is that the cups and plates are oily and not washed properly.The workers are also not appropriately attired although they have been told to wearaprons and caps. Moreover, these workers are rude to students. They shout at us anduse foul language whenever they get angry. They also do not clear the dustbins andrubbish daily. This is very unhygienic. As a result, there is a foul stench whenever weeat in the canteen.

DIRECTED: FORMAL LETTER: Letter of Complaint

Raju a/l Lingam,
123 A, Lorong Bahagia,
Taman Sentosa,
07231 Bandar Baru Sentol,

The President,
Bandar Baru Sentol Council,
Kompleks Utama,
07200 Bandar Baru Sentol                                                                             16 JUNE 2011

Dear Sir,

Uncollected Rubbish and Clogged Drains
I am writing this letter is to attract your attention to the above title. As the representative of the community, I am calling to tell you that the 300 odd residents living in Taman Sentosa are extremely unhappy about the lackadaisical attitude of the local town council towards the uncollected rubbish and clogged drains in our area.

2.         The rubbish in our area has not been collected for more than a week. The rubbish is supposed to be collected on alternate days but this has not been the case. The town council workers collect the rubbish according to their own whims and fancies. The uncollected garbage has attracted not only flies and mosquitoes but also wild dogs which had attacked the residents on several occasions. These stray animals also scatter the rubbish and make the roads dirty and smelly. As a result, residents have to bear the discomfort of stench from the garbage and risk their health.

3.         We are also disappointed with the town council workers for not clearing the clogged drains which are filled with rubbish. The drains would usually overflow when there is heavy rain and the rubbish would then flow into the compounds of our houses. Besides, putting up with the unbearable stench emitted from them, the residents have to spend hours cleaning their compounds of rotten vegetables, food leftovers and other rubbish.

4.         Due to dengue outbreak recently, we are really concerned about the residents’ health especially the children. Fogging service also was not done accordingly to the schedule. The fogging authority only did their job whenever a case of dengue aroused. They even fogging the neighbourhood late at night that caused us to leave the residents. They need to consider the residents who have babies and also to those who need to wake up early in the morning for work. The fogging also caused the people to have breathing problem when we were not told the exact time of fogging.

5.         We have made numerous appeals to the Municipal Council to look into our complaints but to no avail. We have been putting up with this predicament for more than a week. We hope the health authorities would do something to check these health hazards.

Thank you.

Yours faithfully,

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